Muncha.com has been in the e-commerce business for the past 14 years. How has the business changed over these years?

The past 14 years has seen many changes in ecommerce in Nepal. Internet was through dialup in the year 2000 when we started.We had always thought that internet infrastructure quality and presence of online payment methods would jumpstart ecommerce in Nepal. The internet quality now is much better than before and wehave a number of online payment services available now. This, at least has set platform for rapid growth of this sector. With the quality of the internet services going up along with prices coming down, many people are moving quite a bit of their personal activities online. Considering these trend, now businesses are also slowly starting to set up online shops. Over just the past two years, we have seen quite a variety of businesses starting online. Yes, consumers are still not using online services en masse. However, as the platform has been set, that situation looks to happen in the near future.

 

How are Muncha’s services different from those of other e-commerce sites?

Muncha.com operates many different types of online services such as shopping, remittance, downloads of digital media such as books, music and movies, online payment, news aggregation, business directory and games. Hence, comparing ourselves with another particular site is not possible. However, in our core service of online shopping, we give a lot more variety than other companies do and we are targeting both Nepalis living in and out of Nepal. Within Nepal, we are not just targeting people in Kathmandu as most companies are doing. Since last year, we have been physically setting up branches in many different cities in Nepal to facilitate online shopping over the entire country. 

 

We also operate a mall type of a shopping site in which the various merchants can upload and sell their products. Hence, other companies with a unique product anywhere in Nepal can also set up shop on Muncha.com and start selling immediately. All they need to do is manage the products that they put up. We take care of everything else such as site maintenance, programming, payment and delivery.

 

What are the types of online business that take place in Nepal?

Among many different types of businesses that have taken root lately, here are some of the categories: Shopping, payment, ordering food, ordering products from outside Nepal, games, digital media downloads - songs, movies, books, online directory, classifieds, jobs, remittance, advertisements, etc. 

 

 What is the annual growth rate of your company?

We have various divisions each of which has a different growth rate. Shopping has a growth rate of around 40%.

 

How is the future of online business in Nepal?

The future obviously is very bright. Doing things online is just so easy and saves so much of time as it is available 24 hours a day. Due to this, eventually most people will be doing most of their transactions online. 

 

How many products do you deal in and how many orders do you handle in a day?

Presently we deal in around 30,000 products and receive around 20 orders a day on an average.