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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to improve the service delivery and maintain good governance within the organization, change is needed in every individual's ethical conduct," he said. He urged the officials to undertake their work by displaying a high level of ethical behaviour and without coming under pressure from anyone. He also said customers should be provided with three-phase meters as soon as they demand it, and work should be started immediately to strengthen and upgrade transmission and distribution structures and scrap the agreement with inefficient contractors.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to control the expenses, the stock of goods should be reduced by making maximum use of the old goods in the store, control over the purchase of new goods, auction of useless goods and timely maintenance of transformers," said Ghising. </span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">NEA has also introduced new provisions to improve the conduct of its employees which would add additional financial burden to the organization.</span></span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">The NEA management has made necessary efforts to improve service delivery by resolving such problems after receiving complaints from customers. NEA has given top priority to improve power supply and make service delivery quick and easy.</span></span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">NEA has also introduced new provisions to improve the conduct of its employees which would add additional financial burden to the organization.</span></span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">The NEA management has made necessary efforts to improve service delivery by resolving such problems after receiving complaints from customers. NEA has given top priority to improve power supply and make service delivery quick and easy.</span></span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to control the expenses, the stock of goods should be reduced by making maximum use of the old goods in the store, control over the purchase of new goods, auction of useless goods and timely maintenance of transformers," said Ghising. </span></span></span></p>
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August 24: Nepal Electricity Authority (NEA) has started taking action against unannounced power cuts. After being re-appointed as the executive director of NEA, Kulman Ghising has taken initiative to resolve the problem of power cuts without any prior notice for the welfare of the consumers.
NEA has taken initiatives to make the power supply regular and reliable, prevent leakage, maintain financial discipline and make its service effective. In the last one year, NEA has been cutting power supply without providing prior information. When consumers make calls to the 'no light' department, officials would respond rudely. Most of the time phone calls used to go unanswered, and if the call is answered, consumers wouldn't get reliable information.
The NEA management has made necessary efforts to improve service delivery by resolving such problems after receiving complaints from customers. NEA has given top priority to improve power supply and make service delivery quick and easy.
Ghising held a virtual meeting on Monday, August 24, with the Deputy Executive Director of the Directorate of Distribution and Customer Service, all seven provincial offices, provincial division offices and branch heads to discuss the problems faced by the consumers. He directed them to take strict measures in maintaining quality power supply, improve service and maintain good discipline.
"In order to improve the service delivery and maintain good governance within the organization, change is needed in every individual's ethical conduct," he said. He urged the officials to undertake their work by displaying a high level of ethical behaviour and without coming under pressure from anyone. He also said customers should be provided with three-phase meters as soon as they demand it, and work should be started immediately to strengthen and upgrade transmission and distribution structures and scrap the agreement with inefficient contractors.
"In order to control the expenses, the stock of goods should be reduced by making maximum use of the old goods in the store, control over the purchase of new goods, auction of useless goods and timely maintenance of transformers," said Ghising.
NEA has also introduced new provisions to improve the conduct of its employees which would add additional financial burden to the organization.
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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to control the expenses, the stock of goods should be reduced by making maximum use of the old goods in the store, control over the purchase of new goods, auction of useless goods and timely maintenance of transformers," said Ghising. </span></span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">The NEA management has made necessary efforts to improve service delivery by resolving such problems after receiving complaints from customers. NEA has given top priority to improve power supply and make service delivery quick and easy.</span></span></span></p>
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'summary' => 'August 24: Nepal Electricity Authority (NEA) has started taking action against unannounced power cuts. ',
'content' => '<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">August 24: Nepal Electricity Authority (NEA) has started taking action against unannounced power cuts. After being re-appointed as the executive director of NEA, Kulman Ghising has taken initiative to resolve the problem of power cuts without any prior notice for the welfare of the consumers.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">NEA has taken initiatives to make the power supply regular and reliable, prevent leakage, maintain financial discipline and make its service effective. In the last one year, NEA has been cutting power supply without providing prior information. When consumers make calls to the 'no light' department, officials would respond rudely. Most of the time phone calls used to go unanswered, and if the call is answered, consumers wouldn't get reliable information. </span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">The NEA management has made necessary efforts to improve service delivery by resolving such problems after receiving complaints from customers. NEA has given top priority to improve power supply and make service delivery quick and easy.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">Ghising held a virtual meeting on Monday, August 24, with the Deputy Executive Director of the Directorate of Distribution and Customer Service, all seven provincial offices, provincial division offices and branch heads to discuss the problems faced by the consumers. He directed them to take strict measures in maintaining quality power supply, improve service and maintain good discipline.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to improve the service delivery and maintain good governance within the organization, change is needed in every individual's ethical conduct," he said. He urged the officials to undertake their work by displaying a high level of ethical behaviour and without coming under pressure from anyone. He also said customers should be provided with three-phase meters as soon as they demand it, and work should be started immediately to strengthen and upgrade transmission and distribution structures and scrap the agreement with inefficient contractors.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to control the expenses, the stock of goods should be reduced by making maximum use of the old goods in the store, control over the purchase of new goods, auction of useless goods and timely maintenance of transformers," said Ghising. </span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">NEA has also introduced new provisions to improve the conduct of its employees which would add additional financial burden to the organization.</span></span></span></p>
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<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">NEA has taken initiatives to make the power supply regular and reliable, prevent leakage, maintain financial discipline and make its service effective. In the last one year, NEA has been cutting power supply without providing prior information. When consumers make calls to the 'no light' department, officials would respond rudely. Most of the time phone calls used to go unanswered, and if the call is answered, consumers wouldn't get reliable information. </span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">The NEA management has made necessary efforts to improve service delivery by resolving such problems after receiving complaints from customers. NEA has given top priority to improve power supply and make service delivery quick and easy.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">Ghising held a virtual meeting on Monday, August 24, with the Deputy Executive Director of the Directorate of Distribution and Customer Service, all seven provincial offices, provincial division offices and branch heads to discuss the problems faced by the consumers. He directed them to take strict measures in maintaining quality power supply, improve service and maintain good discipline.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to improve the service delivery and maintain good governance within the organization, change is needed in every individual's ethical conduct," he said. He urged the officials to undertake their work by displaying a high level of ethical behaviour and without coming under pressure from anyone. He also said customers should be provided with three-phase meters as soon as they demand it, and work should be started immediately to strengthen and upgrade transmission and distribution structures and scrap the agreement with inefficient contractors.</span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">"In order to control the expenses, the stock of goods should be reduced by making maximum use of the old goods in the store, control over the purchase of new goods, auction of useless goods and timely maintenance of transformers," said Ghising. </span></span></span></p>
<p><span style="font-size:12pt"><span style="font-family:"Times New Roman",serif"><span style="font-size:14.0pt">NEA has also introduced new provisions to improve the conduct of its employees which would add additional financial burden to the organization.</span></span></span></p>
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